Last updated: 30 September 2025
Haut Mourleaux values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://hautmourleaux.com, make an enquiry, or book our services.
We are Haut Mourleaux, a wedding and events venue located in Les Lèves-et-Thoumeyragues, France. As the data controller, we are responsible for the personal data you provide to us.
If you have questions about this policy or how we handle your data, you can contact us at:
Email: info@hautmourleaux.com
Address: Haut Mourleaux, 1343 Rte des Mourleaux, 33220 Les Lèves-et-Thoumeyragues
We may collect the following types of personal data:
Contact details: name, email address, phone number, postal address.
Event details: date of your wedding or event, number of guests, catering or accommodation preferences.
Booking information: payment details (processed securely by our payment provider).
Website usage data: IP address, browser type, and cookies to improve our website.
We process your data to:
Respond to enquiries and provide information about our venue.
Prepare and manage your booking or event contract.
Process payments.
Send service-related communications (e.g., confirmations, updates).
Improve our website and services.
Meet legal and tax obligations.
We will not sell or rent your personal data to third parties.
Under the General Data Protection Regulation (GDPR), we process your data based on:
Contractual necessity – to provide you with our services.
Legal obligation – to comply with accounting, tax, and regulatory duties.
Legitimate interest – to improve our services and respond to enquiries.
Consent – where you have opted-in (e.g., for marketing emails).
We only share your data with:
Service providers (e.g., payment processors, website hosting).
Event suppliers (only where you request us to connect you with them).
Authorities if legally required.
All partners and providers must handle your data in compliance with GDPR.
We keep your data only as long as necessary:
Enquiries: up to 2 years after last contact.
Bookings: up to 10 years (for legal/tax purposes).
Marketing (with consent): until you unsubscribe.
Under GDPR, you have the right to:
Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data (where legally possible).
Restrict or object to processing.
Withdraw consent (where consent was given).
Data portability (receive your data in a usable format).
To exercise your rights, contact us at info@hautmourleaux.com.
If you are not satisfied with our response, you may lodge a complaint with the CNIL (French Data Protection Authority): https://www.cnil.fr.
Our website uses cookies to improve browsing experience and analyse traffic. You can manage your cookie preferences via your browser settings. For more details, please see our Cookie Policy [link if separate].
We use appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a new “last updated” date.